- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Towing, near Louisville, KY
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Roy! Arrived early & was very kind and professional. 10/10~ DJ, 12/31/2024
Towing, near Louisville, Kentucky
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Absolutely wonderful. The staff was friendly. The car was towed within 30 minutes. Most importantly, great price. Advantage will always be my go-to.~ Erica , 11/07/2024